Companies understood that they had to Consumer Email List work towards an omnichannel communication strategy that included instant messaging applications and allowed to increase not only their sales flow, but also customer loyalty. Given Consumer Email List this scenario, tools such as WhatsApp Business become a key pillar within the strategy, for reasons such as the growth in the use of the application among consumers. In fact, in Consumer Email List Spain alone, the use of WhatsApp grew by 76% in the last year , according to data from Kantar.
Its use, according to masvoz , a company Consumer Email List with more than 17 years of experience in communications services for companies, allows companies to offer consumers real-time attention, exchange information that other channels do Consumer Email List not allow, such as audio, images or documents and solve doubts at the Consumer Email List moment, in an agile and flexible way. A usability that has made the branch dedicated to companies grow, thanks to the API version, with more than 5 million companies.
Now the user is hyperconnected and demands Consumer Email List channels that provide immediacy, as well as share information in different formats. It can be seen how brands have gone from advertisements, with a serious and informative tone, to Consumer Email List being friendly, and responding instantly. In this sense, companies are aware of the Consumer Email List opportunities offered by social networks to increase business, but they have to use them in such a way that the customer interacts.